Ben Dustin Counselling & Psychotherapy


Frequently Asked Questions

How can I trust a stranger to talk about things I've never shared with anyone before?

Talking to someone new about painful emotions and experiences can seem difficult. I offer a non-judgmental space for you to talk about anything you feel comfortable talking about, safe in the knowledge that what you share is confidential, and that I work according to principles set out in the code of ethics of the UKCP, which includes confidentiality.

I'm not sure what will come up if I start talking and whether I'll be able to handle it.

Whilst it can feel daunting when contemplating sharing about things for the first time, people often find that they feel a sense of relief when they get things off their chest, which can make them feel better. I'll work with you at a pace which feels safe and comfortable enough for you.

Isn't counselling and therapy only for people who are desperate?

Counselling and therapy can be helpful for anyone, and you don’t need to be in a crisis to benefit from it.  People come for all sorts of reasons (see below).

I feel like my problems and issues aren't severe enough to talk about with a professional.

People often feel this way, but counselling and therapy are not just for issues we might consider really serious, or for 'big' problems. Counselling and therapy can help explore anything you want, from considering a new career, to making sense of their childhood and past experiences. I'm here to help you explore anything which feels important for you to talk about.

What is the difference between counselling and psychotherapy

Counselling is commonly shorter in duration, and often focuses on a specific issue such as bereavement or a difficult situation such as work-related stress. Psychotherapy is typically longer term and addresses deeper issues. However, the terms counselling and psychotherapy are often used interchangeably.

How much are the sessions?

Sessions are between £75 and £90 per session.

How long is each session?

Sessions last for 50 minutes

How often do I need to come?

Sessions are weekly, and it is important to attend each week as consistency and regularity of contact provides the best chance of a successful outcome.

How long will I need to be in counselling or therapy?

This depends entirely on you and the nature of the difficulty that you seek help with. Some issues and difficulties can be worked through in 6 -12 sessions, whilst others are deep-rooted and may take much longer to fully work through. You are free to end counselling at any time, although it is preferable not to end suddenly, and agree a timeframe for ending, in order to explore any feelings about the counselling and the ending of the relationship.

Are sessions online or in-person?

I have some availability for in-person sessions in Clapham in South West London at 2 Lion Yard, Tremadoc Road, London SW4 7NQ, as well as online. Please get in touch to discuss availability.

What I can help with

I've been helping individuals and couples find freedom from the suffering they experience due to;

  • Anxiety
  • Depression
  • Feeling sad
  • Stress
  • Panic attacks
  • Relationship difficulties
  • Low confidence or self-esteem
  • Anger and resentment
  • Issues relating to sex and sexuality
  • Obsessions
  • Career and work issues

I can also help you with any other issues or difficulties you may be experiencing, including making sense of your childhood, talking through difficult or painful past experiences, and finding direction and meaning in your life.

My location

I also offer sessions online via Zoom, Skype or telephone.

I am located in South West London, a short walk from both Clapham Common and Clapham North Tube Stations at 2 Lion Yard, Tremadoc Road, London SW4 7NQ.

I also offer sessions online via Zoom, Skype or telephone.

Get in touch

Feel free to contact me if you have any questions about how counselling or therapy works, or to arrange an initial appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.

You can also email me at or call me on 07832 115 703 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

I aim to respond within 1 working day, and all contact is strictly confidential.


If you feel you need to speak to someone urgently the Samaritans can be telephoned for free any time day or night, 365 days a year on 116 123. They can also be contacted via other means. Please see their website ( further details.

©2021 Ben Dustin

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